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Effective management of tech contracting disputes can protect your organisation from an array of losses, both financial and reputational, and help to preserve revenues and/or restrain cost blow-outs, whilst minimising damage to the ongoing commercial relationship. As discussed in the November 2018 edition of law update ‘Contracting to Avoid Technology Outsourcing and Project Disputes’, the best way to manage tech contract disputes is to set out in clear terms and sufficient detail the parties’ agreement on not only risk allocation provisions but more importantly the commercial and technical aspects which underpin the deal. Where that fails, the next line of defence is to manage the dispute effectively. This article details steps that can help you, as legal counsel, to contain and effectively manage disputes before they reach the courts or alternative dispute resolution forums, such as arbitration and mediation. The necessary ground work at the first hint of trouble is well worth the effort and it pays countless dividends.
Al Tamimi & Company’s Technology, Media & Telecommunications team regularly advises on technology related matters, including pre-litigation contractual disputes. For further information please contact Haroun Khwaja (firstname.lastname@example.org) or Martin Hayward (email@example.com).
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