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Find out moreThe first Law Update of 2024 is here, and our first focus of the year spotlights Healthcare and Lifesciences, a sector that is undergoing significant growth and development across the MENA region.
Our focus provides an insight into some of the most important regulatory updates across the region, such as the UAE’s groundbreaking law on the use of human genome, Kuwait’s resolution on nuclear and radioactive materials, the new regulations for healthcare services in Qatar, Egypt’s healthcare regulatory framework, and the impact of the Saudi Civil Transactions Law on the healthcare and life sciences sector … and there is so much more!
Beyond the healthcare pages our lawyers share with you multi-sector insights where you will discover articles on Dubai’s DIFC regulatory framework for startups, Bahrain’s commercial agencies law, and we also shed light on Kuwaiti civil code and the advantages of setting up a joint stock company in Saudi Arabia.
Read the full editionIn order to establish an efficient complaint processing and settling system in Egypt, the Cabinet issued Decree No. 1855/2017.
By virtue of this Decree, the service offices competent to receive, register and settle citizens’ complaints are now unified and connected by a website www.shakwa.com (‘shakwa’ is ‘complaint’ in Arabic). Further, the Decree provides for the establishment of several committees, units and sectors, ensuring the enforceability and implementation of the provisions of the Decree within all governmental authorities in Egypt.
What Does the Decree Do?
Instruments provided under the Decree:
The Decree sets the following obligations on all governmental authorities in order to ensure that the newly enhanced service is accessible:
How Can We Help?
Our team of experts would be delighted to assist you particularly in relation to the following:
Should you wish to learn more about the Shakwa System, please contact Ayman Sherif Nour, Partner, Head of Office – Egypt and Farah El Nahas, Associate, Corporate Structuring.
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