The session made up of panelists from law firms in the UK, USA and Australia explored the impact of social media and cloud computing upon the insurance industry from all perspectives. It offered an insight into cloud computing and social media, and how they are employed in the corporate world, including by insurance companies. The session went onto explore the different products developed by the insurance industry to cover their risks as well as to clarify coverage, terms and conditions and exclusions. Finally, the topic of claim management relating to these technologies was examined. David Yates, Partner & Head of TMT, attended the IBA in Dublin to moderate on this session.